Returns Policy
Changed Your Mind?
You have 14 days from the date your order arrives to send items back to us.
Conditions for Returns
Items must be in as‑new condition — unworn, unwashed, and unaltered.
Any item that does not meet these standards will not qualify for a refund or exchange.
Postage for Returns
Return postage costs are the customer’s responsibility.
If you’re exchanging for a different size or style, postage for sending the replacement item is also paid by the customer.
What Happens Next
Once your return arrives with us, we’ll carry out an inspection.
We’ll then contact you to confirm whether you’d like a refund or an exchange.
Refunds are issued to your original payment method.
Faulty Returns
If your order arrives faulty or damaged, you have 28 days from delivery to return it.
Process for Faulty Items
Faulty items will be inspected once received.
We’ll contact you to confirm whether you’d prefer a refund or an exchange.
Postage for Faulty Returns
Return postage will be reimbursed once you provide proof of postage.
Replacement items for faulty products are shipped back to you free of charge.