Privacy Policy

Cat’s Pyjamas Print Co. operates this website and online store, along with all related content, features, tools, products, and services, to offer you a personalised shopping and printing experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, place an order, interact with us, or otherwise use our services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. 

Personal Information We Collect

We collect information that identifies you or can reasonably be linked to you. This may include:

• Contact details such as your name, email address, phone number, billing and shipping addresses.

• Payment and financial information such as card details, payment confirmations, and transaction records.

• Account information including login credentials, preferences, and saved settings.

• Order and transaction history including items viewed, customised, added to your basket, or purchased.

• Communications you send to us, such as customer service messages.

• Device and usage data such as IP address, browser type, and how you navigate our website.

How We Collect Personal Information

We may collect information:

• Directly from you when you place an order, create an account, or contact us.

• Automatically through cookies, analytics tools, and your device when you browse our site.

• From service providers who support our operations (e.g., payment processors, shipping partners).

• From partners or third parties where legally permitted.

How We Use Your Information

We use your personal information to:

• Provide and improve our services, including processing orders, managing your account, fulfilling deliveries, and customising your shopping experience.

• Personalise your experience, such as recommending products or remembering your preferences.

• Send marketing and promotional messages, where permitted, including email or online advertising.

• Protect our business, detect fraud, and maintain security.

• Communicate with you, including customer support and order updates.

• Comply with legal obligations, such as responding to lawful requests or enforcing our policies.

How We Share Personal Information

We may share your information with:

• Service providers such as payment processors, IT partners, analytics providers, printers, and shipping carriers.

• Marketing and advertising partners who help us deliver personalised promotions.

• Affiliates or related companies within our business group.

• Third parties when you request or consent, such as social media integrations.

• Authorities or legal bodies when required by law or to protect our rights.

• Parties involved in business transactions, such as mergers or acquisitions.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy or security practices of those sites, and we encourage you to review their policies before providing personal information.

Children’s Privacy

Our services are not intended for children under the age of majority in your region. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Data Retention

We use reasonable safeguards to protect your information, but no system is completely secure. We retain personal information only as long as necessary to operate our business, fulfil orders, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you

• Requesting deletion of your data

• Correcting inaccurate information

• Receiving a copy of your data (portability)

• Opting out of marketing communications

• Objecting to or restricting certain types of processing

• Withdrawing consent where applicable

We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your information may be transferred to and processed in countries outside your own. Where required, we use approved legal mechanisms such as Standard Contractual Clauses to safeguard your data.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and provide notice where required by law.